πŸ‘‹ Welcome β€” I’m Jane Iyamah Helping founders and brands build loyal communities & scalable content systems.People don’t buy what you do β€” they buy WHY you do it.

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πŸ’Ό Services I Offer β†’ Social Media Management Strategy, content planning, scheduling Reels/TikToks & storytelling-based growth Systems that keep content flowing consistently

β†’ Virtual Assistance Inbox + calendar management Admin, reports, & automation Research, SOPs & backend support

β†’ Community Management Telegram, Discord, Facebook group growth Onboarding, support, and moderation Engagement campaigns + retention plans

β†’ Customer Support Ticket handling, CRM tools (e.g., Zendesk, Intercom) Live chat + email support Customer feedback + escalation handling

🏑 Case Study:

Driving Efficiency & Client Satisfaction at Royal Real Estates

Role: Administrative Virtual

Assistant

Company: Royal Real Estates

Industry: Real Estate

Duration: [July 2020 - Feb 2023]

🧩 The Challenge Royal Real Estates needed operational consistency and client satisfaction in a fast-paced market. Without a structured administrative system, the team struggled with delays in communication, missed follow-ups, disorganized records, and inefficient calendar management that slowed down property deals.

πŸ› οΈ The Solution As the Administrative Virtual Assistant, I provided comprehensive remote support that streamlined core business functions and allowed the real estate agents to focus on closing deals.

βœ… Key Contributions Client Relationship Management:

Acted as the first point of contact for property buyers, sellers, and tenants β€” offering timely responses, updates, and professional support that improved client trust and retention.

Property Listings:

Maintained accurate, up-to-date listings across platforms β€” helping the agency showcase its offerings to the right audience and reduce client confusion.

Calendar & Meeting Coordination:

Managed property viewings, internal meetings, and deal closings β€” ensuring no appointments overlapped and everyone stayed informed.