π Welcome β Iβm Jane Iyamah Helping founders and brands build loyal communities & scalable content systems.People donβt buy what you do β they buy WHY you do it.
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πΌ Services I Offer β Social Media Management Strategy, content planning, scheduling Reels/TikToks & storytelling-based growth Systems that keep content flowing consistently
β Virtual Assistance Inbox + calendar management Admin, reports, & automation Research, SOPs & backend support
β Community Management Telegram, Discord, Facebook group growth Onboarding, support, and moderation Engagement campaigns + retention plans
β Customer Support Ticket handling, CRM tools (e.g., Zendesk, Intercom) Live chat + email support Customer feedback + escalation handling
π‘ Case Study:
Driving Efficiency & Client Satisfaction at Royal Real Estates
Role: Administrative Virtual
Assistant
Company: Royal Real Estates
Industry: Real Estate
Duration: [July 2020 - Feb 2023]
π§© The Challenge Royal Real Estates needed operational consistency and client satisfaction in a fast-paced market. Without a structured administrative system, the team struggled with delays in communication, missed follow-ups, disorganized records, and inefficient calendar management that slowed down property deals.
π οΈ The Solution As the Administrative Virtual Assistant, I provided comprehensive remote support that streamlined core business functions and allowed the real estate agents to focus on closing deals.
β Key Contributions Client Relationship Management:
Acted as the first point of contact for property buyers, sellers, and tenants β offering timely responses, updates, and professional support that improved client trust and retention.
Property Listings:
Maintained accurate, up-to-date listings across platforms β helping the agency showcase its offerings to the right audience and reduce client confusion.
Calendar & Meeting Coordination:
Managed property viewings, internal meetings, and deal closings β ensuring no appointments overlapped and everyone stayed informed.